Every service here ends the same way: a dated file with every frame numbered, timed and positioned, and a media index. Before and after comes first, because it is the record that has to exist before the event.
Based at Mission Beach. Cairns to Gladstone by road, travel included within 100 km.
01
Before and after
A dated record of the property before the cyclone season, flown again to the same frames after the event. The two sets sit side by side, so the insurer’s assessor can see what was there and what changed. Old wear and storm damage stop being the same photograph.
Insurers and assessors, property managers and landlords, strata, resorts and commercial owners. One property or a whole portfolio on one instruction. Commercial yards get the asset and plant register on the same record.
Full scope: what is covered, what comes back, what we do and do not
How it runs
Before, ahead of the season. Whole roof from above, every elevation, gutters and flashings, fences, sheds, and the trees standing over the building. Aerial and ground in one visit.
Held on record. Full resolution originals, unaltered, with the media index and flight log, under the property’s reference. A copy comes to you.
After the event. Re-flown once the site is safe: same position, same height, same frame numbers. Raw set to the assessor the same day, on request.
Yards, plant and equipment. For commercial sites, the asset register goes on the same record: every machine four sides, plate and serial, and its place in the yard.
What comes back
The before set, indexed and dated
Before and after pairs on one page
A numbered schedule of what changed, and what did not
Originals unaltered and a CSV media index, ready to upload into the claim system
Who does what
We document. The insurer’s assessor assesses.
You, or your property manager, lodge the claim as normal; the pack goes with it
At your request, the pack goes to the insurer, assessor or builder you name
Scope limits
On a house, the before set is a dated photographic record, not a building inspection report
Commercial, strata and resort buildings get a baseline condition report
No opinion on cause, cost or cover, and no advice on whether to claim
Asset registers cover your own assets, on premises you control, with your written authority. No security advice, surveillance or installation
Same frames before the season and after the event, so the two sets read side by side and the report states what changed and what did not.
02
Storm and claim documentation
After an event, from an operator already inside the corridor. Mission Beach sits between Innisfail and Cardwell; when a system crosses, we drive out of our own driveway. Attendance is as soon as the site is safe and accessible, and the honest date is given on the call rather than a published promise.
Houses, unit blocks, commercial and resort property. Inspection and report for the assessment of an insurance claim.
Full scope: what is covered, what comes back, what we do and do not
What is documented
Roof and structure. Lifted and missing sheet, displaced capping, fixings, gutters and water entry points visible from above, at a resolution that shows a cracked ridge cap.
Site and access. Debris, tree strike, fencing, approaches and the surrounds: the context that goes missing between the event and the assessment.
Interior, where instructed. Ceiling and lining condition under the roof set, photographed and indexed to it.
Portfolio runs. Multiple properties on one instruction: one method, one format, one media index across the lot.
What comes back
A per-property file, ready for the claim
Raw captures released on request the day they are taken
A street or portfolio run on one instruction, with one media index
Aerial and ground capture from one attendance
We do
Attend, capture and report to a stated method
Record condition observed with number, location, time and position on every item
Release raw captures on request if the assessor needs eyes on it before the report
Document sites that are unsafe to walk, from the air
We do not
Assess the claim, state cause, scope or price the repair, or advise on cover
Make safe, tarp or repair. That is licensed building work.
Fly outside the CASA rules or without a current airspace check
A street or portfolio run: one numbered frame per property, the same oblique on each, one media index across the lot.
03
Condition reports
Whole of roof and facade coverage without a scaffold, a cherry picker or a person on a wet sheet. Every observation is numbered, located, timed and photographed, and rated on the condition observed.
Commercial, strata, resort and industrial buildings, and any building where the inspection is for an insurance claim.
Edges and flashings. Ridge and barge capping, flashings, gutters, downpipes, overflows, box gutters.
Facade and envelope. Cladding, render, parapets, soffits, balcony edges and sealant lines, from a stand-off held the same on every elevation.
Plant on the roof. Air conditioning, solar arrays, walkways and anchor points: condition and position recorded, not tested.
What comes back
Executive summary. Red, Amber and Green counts and the scope in one paragraph.
Site plan or orthomosaic. Every observation pinned by its schedule number.
Numbered schedule. Location, element, condition observed, rating and photo reference.
Photo schedule by elevation. Overview, plane and close-up, each with index number, capture time and GPS.
Media index. Plus the full resolution image set for your own records.
The report does
Describe the condition observed, item by item, with a photograph for each
Rate each item Red, Amber or Green on condition observed
State what was not accessible, and why
The report does not
Certify compliance, structural adequacy or defects
State cause, price the repair or advise on cover
Cover house (class 1a) condition or pre-purchase reports, or anything termite. That is licensed building inspector work in Queensland. We can supply the aerial capture to your licensed inspector.
Nadir passes at one stand-off, every plane covered, every observation pinned to its schedule number.
04
Construction and site records
Dated aerial and ground sets of a site through the programme: on a fixed cadence, at handover, at defects, and of the neighbours before the first excavator arrives. Every frame timed, positioned and indexed, so the sequence reads without anyone having to explain it.
Builders, insurance builders, restorers, developers and superintendents. Make safe to handover, the same frames every visit.
Full scope: what is covered, what comes back, what we do and do not
What it is
Make safe to handover. For insurance builders and restorers: the site as it was when the make safe went on, then each agreed stage, then the building as handed over, from the same stand-off each time.
Progress on a fixed cadence. Weekly, fortnightly or per stage. Same stand-off, same elevations, same nadir, so week three sits over week twelve.
Handover and defects sets. The building as handed over plus the items the builder or superintendent points to. On a house (class 1a) it is a capture set for the builder’s or a licensed inspector’s own defects schedule.
Dilapidation of adjoining property. Commercial, strata and industrial neighbours before works start.
Aerial site overviews. Nadir and oblique overviews of the site, laydown, access and surrounds, with an orthomosaic where instructed. Flown under the ReOC inside the site’s induction and exclusion zones.
What comes back
An indexed set per visit, issued to the cadence agreed in the engagement
Capture time and GPS position on every frame
Same frame comparison pages across visits
Orthomosaic where flown, as GeoTIFF and JPEG
Media index as CSV; full resolution originals, unaltered
We do
Attend to the cadence, capture to the same frames, index and deliver
Work inside the site induction, the SWMS and the exclusion zones. No flight over workers.
Release the raw set the day it is captured, on request
We do not
Certify a stage, practical completion or a defect
Verify or assess a progress claim, measure quantities or opine on workmanship
Our own footage from one residential build, roof on. Same stand-off every visit, so the sets read as a sequence.
Four visits, one build. Our own capture.
Visit 01 · Slab pour, dusk
Slab pour, dusk. Pump boom in frame. Site lit.
Visit 02 · Upper-floor walls
Blockwork rising inside the scaffold. Materials staged on the slab.
Visit 03 · Site and surrounds
Whole site in context: access track, sheds, pool, the ground around the build.
Visit 04 · Roof sheeted
Roof on. Sheeting, ridge and hips complete; scaffold still up.
Play the full progress film (2 min 18 s, our own capture)
Client consent given. Progress documentation, not an inspection.
Also on request Property, resort and venue photography for agents, owners and operators: aerial and ground sets of the place at the hour it looks like itself. We photograph; we do not appraise. Ask about it →
Based where the cyclones cross.
Mission Beach sits between Innisfail and Cardwell. Cyclone Jasper crossed north of Cairns in December 2023, and the rain that followed brought widespread flooding. Kirrily crossed near Townsville in January 2024. Before them, Yasi crossed the coast here in February 2011, and Larry near Innisfail five years earlier.
After a crossing, flights fill, the highway can be cut and the beds go to the assessors. An operator flying in from Brisbane competes for the same seat and the same room as your people. We drive out of our own driveway.
Travel includedWithin 100 km by road
Coverage by roadCairns to Gladstone
Beyond 100 kmQuoted first, in writing
Every service, the same boundary. Reports survey and record what was observed. They are not compliance certificates, they do not opine on structural adequacy and they do not certify defects. House pre-purchase and termite inspections are licensed building inspector work in Queensland and are not offered. No investigation or security advice service is offered.
Tell us the site. We reply with a fixed price.
Address, property type, what you need documented and who is paying. That is enough for a quote in one reply.
